Privacy Policy

ArcDeck.net recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://www.arcdeck.net/ and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy. If you do not agree with these terms, please do not use the Website.

This privacy policy (the "Privacy Policy") applies to your use of the website of ArcDeck and its subsidiaries and affiliates (hereinafter collectively referred to as “ArcDeck”, “We”, “Us” or “Our”)  hosted at https://www.arcdeck.net/ (the "Website"), the “Services” (as defined in ArcDeck’s "Terms of Use"), but does not apply to any third party websites that may be linked to them, or any relationships you may have with the businesses listed on ArcDeck. The terms “you,” “user” and “users” refers to all individuals and other persons who access or use our Website services, including, without limitation, any companies, organizations, or other legal entities that access or use the Services through their respective employees, agents or representatives.

 

Information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, country, phone number, profession) along with your comments, feedback and suggestions.

 

Why we collect information

We collect Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide you with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

  • To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose your personal information?

Our company Website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and general Wix.com applications. They store your data on secure servers behind a firewall.

Other information

If you use our website, we may collect information about your IP address and the browser you are using. We might review at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Information you post

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, phone number, address, country and email address. Your personal information will be used for the specific reasons stated above only.

How do we use cookies and other tracking tools?

  • To provide a great experience for visitors and customers;

  • To monitor and analyze the performance, operation and effectiveness of our Website;

  • To ensure our platform is secure and safe to use.

 

How do we communicate with site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our Website User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How can site visitors opt out?

We have provided 2 easy ways to opt out of from future solicitations: (1) You may use opt out link found in any email solicitation that you may receive; or (2) You may also choose to opt out, via sending your email address to: hello@arcdeck.net

Questions and your contact information

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@arcdeck.net.

Payment and billing information

We might collect your billing name, billing address and payment method when you register for services offered through ArcDeck.net. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. We accept payments through third party payment gateways such as PayPal and RazorPay. When processing payments, some of your data will be passed on to third party payment gateways such as PayPal (paypal.com) or RazorPay (razorpay.com) including information required to process or support the payment such as purchase total, pricing and billing information. For more information, please read PayPal Privacy Policy for more details here: https://www.paypal.com/webapps/mpp/ua/privacy-full  and please read RazorPay’s Privacy Policy for more details here: https://razorpay.com/privacy/

All direct payment gateways offered by ArcDeck and third party payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Updates to this policy

This Privacy Policy was last updated on 17th March, 2022. From time to time, we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.