Information we collect
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, country, phone number, profession) along with your comments, feedback and suggestions.
Why we collect information
We collect Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide you with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, use, share and disclose your personal information?
Our company Website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and general Wix.com applications. They store your data on secure servers behind a firewall.
If you use our website, we may collect information about your IP address and the browser you are using. We might review at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
Third party sites
Information you post
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, phone number, address, country and email address. Your personal information will be used for the specific reasons stated above only.
To provide a great experience for visitors and customers;
To monitor and analyze the performance, operation and effectiveness of our Website;
To ensure our platform is secure and safe to use.
How do we communicate with site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our Website User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How can site visitors opt out?
We have provided 2 easy ways to opt out of from future solicitations: (1) You may use opt out link found in any email solicitation that you may receive; or (2) You may also choose to opt out, via sending your email address to: email@example.com
Questions and your contact information
Payment and billing information
All direct payment gateways offered by ArcDeck and third party payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Updates to this policy